.Five9 (FIVN) has been actually granted the 2024 Aragon Investigation Development Award for Artificial Intelligence Call Centers as well as named a Forerunner in 2 Aragon Analysis Planet rumors: AI Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. The firm was recognized as one of the most calculated supplier in the artificial intelligence Broker Operating systems report.At the core of Five9’s development is their eyesight for The brand-new CX, where Artificial Intelligence Professionals and AI-empowered Human being Professionals work together to deliver hyper-personalized customer knowledge. The company just recently offered new developments featuring Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use of modern technology in market progression and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Technology Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Analysis Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Analysis Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Analysis World: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The NEW CX, ou00f9 Representatives artificial intelligence et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also called a Forerunner in The Aragon Study Globe for Artificial Intelligence Representative Operating Systems in the ICC, 2025 and also Aragon Research Study Globe for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX System, has actually been actually named a winner of the 2024 Aragon Investigation Development Honor for Artificial Intelligence Get In Touch With Centers. Additionally, Five9 has actually been named a Forerunner in pair of Aragon Investigation World documents: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. This recognition coming from Aragon Study underscores Five9’s placement as a forerunner in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 report jobs Five9 as the absolute most
tactical provider ranked in
the record, identifying Five9 s strategic eyesight for AI-driven technology in CX. At the center of this advancement is actually Five9’s outlook for The brand new CX where Artificial Intelligence Agents and also AI-empowered Human being Professionals collaborate to supply hyper-personalized, straightforward client experiences. Through empowering businesses to deliver transformative client communications while lessening prices as well as strengthening effectiveness, Five9 is setting new standards for AI-powered solutions in the call center industry.
AI is actually fundamental for producing extraordinary client experiences, and our experts are honored to become determined by AragonInvestigation as innovative for our efforts to propel the smart contact center onward, pointed out Jonathan Rosenberg, Principal Technology Policeman and Head of Artificial Intelligence, Five9. Our emphasis has actually been, as well as will definitely continue to be actually, helping businesses provide those experiences along with simple resources as well as abilities. With each new technology, we take a breakthrough for both Five9 as well as for the industry as a whole.
The Aragon Analysis Innovation honor recognizes suppliers leveraging speculative use of modern technology to not simply adapt as markets transform, but to proactively disrupt and educate just how their markets will certainly develop. Five9 was formally offered with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research honors service.Five9’s dedication to technology, especially its own sight for mixturing AI Brokers and AI-empowered Human Brokers, is actually preparing a brand-new specification for how services may deliver hyper-personalized as well as smooth consumer expertises, pointed out Jim Lundy, Owner, Chief Executive Officer as well as Lead Analyst, Aragon Research Study. This honor and also report identification improves Five9’s commitment to providing AI developments for CX.
Previously this year, the firm offered new advancements, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents, that improve the means companies come close to CX, steering better end results for both customers as well as brokers. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Brilliant AI, offers a comprehensive room of options to power AI-elevated customer expertises that supply far better business outcomes as well as Carry Happiness to CX.
Our consolidated cloud-native offering enables hyper-personalized customer adventures as well as more empowered staff members, making every consumer communication a lot more connected, easy, and individual. Relied on by 2,500 +clients as well as 1,400+ companions worldwide, Five9 combines the energy of artificial intelligence, our platform, and also our folks to steer AI-elevated CX.To learn more, see www.five9.com. Interact along with us @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Liberties Booked.
The id of an Aragon Investigation award champion is certainly not an endorsement through Aragon Analysis of any type of seller, item, or even solution. Perspective source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What major honors carried out Five9( FIVN) succeed in 2024 coming from Aragon Study? Five9 gained the 2024 Aragon Study Technology Honor for Artificial Intelligence Contact Centers and was actually named an Innovator in 2 Aragon Investigation Planet records: AI Agent Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What new AI products performed Five9( FIVN) launch in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents to change consumer adventure administration.How carries out Five9’s( FIVN )BRAND-NEW CX sight effect customer support? Five9’s brand new CX vision combines artificial intelligence Professionals along with AI-empowered Individual Agents to provide hyper-personalized, straightforward clientadventures while decreasing expenses and strengthening efficiency.
What was Five9’s( FIVN) key position in the Aragon Study Entire world 2025 document? Five9was actually placed as one of the most tactical provider in the AI Broker Operating Systems in the ICC, 2025 report, acknowledging their critical vision for AI-driven innovation in CX. When did Five9( FIVN) receive the AragonInvestigation Advancement
Honor
?
Five9 was officially shown with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.